01Scope of This Policy
This policy applies to doubledowncasinoevents.com and to the quotes, bookings, and customer support conversations that start there.
It does not cover third-party websites we link to, such as review platforms or venue partners, which publish their own privacy policies.
02Information We Collect
Depending on how you interact with us, we may collect:
- Contact details you submit, such as name, email address, and phone number.
- Event details, including date, venue, guest count, and the tables you are interested in.
- Account information if you create a login to track a request.
- Technical data collected automatically, such as browser type, device type, and pages viewed.
We do not ask for or store payment card numbers on this website.
03How We Use Your Information
Information is used to prepare quotes, confirm reservations, staff and schedule events, answer questions, and send booking-related updates.
We also use aggregated, non-identifying data to understand which pages and services are most useful so we can improve the site.
04Sharing and Disclosure
We do not sell your personal information. We share it only when it is necessary to deliver your event or comply with the law, including with:
- Service providers that host the website, send email, or process payments on our behalf.
- Venues or partner vendors when coordination is required for your specific event.
- Authorities where disclosure is legally required.
05Cookies and Analytics
We use cookies and similar technologies to keep the site working, remember preferences, and measure traffic through analytics tools.
Most browsers let you block or delete cookies. Doing so may affect features such as staying signed in to your account.
06Data Retention
Quote requests and booking records are kept for as long as needed to serve you and to meet accounting and legal obligations.
When information is no longer needed for those purposes, it is deleted or anonymized.
07Security
We use reasonable administrative and technical safeguards to protect the information we hold, including encrypted connections and restricted internal access.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
08Your Choices and Rights
You can ask us to review, correct, or delete the personal information we hold about you, and you can unsubscribe from marketing email at any time using the link in each message.
To make a request, email admin@doubledowncasinoevents.com and we will respond within a reasonable timeframe.
09Children's Privacy
Our services are marketed to adults planning events. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us information, contact us and we will remove it.
10Contact Us
Questions about this policy can be sent to admin@doubledowncasinoevents.com or by calling +1 (512) 945-2363.
We may update this policy periodically. The date at the top of this page shows when it was last revised.
This page is provided for general information and does not constitute legal advice. Final terms are confirmed in the signed rental agreement for your event.